Chili Piper
Roadmap
Feature Requests
Changelog

Roadmap

Planned (next)

Log Chat Transcripts to HubSpot Contact Records
Feature Requests

In Progress (now)

Enhanced Ownership Update Functionality in Chat Playbooks
Feature Requests
Identify anonymous website visitors in chat using reverse IP lookup
Feature Requests
Show which submitted form fields are mapped vs unmapped in Concierge logs
Feature Requests
Multi-assignment / Double-RR in Chat
Feature Requests
Track website visits in Chili Piper
Feature Requests
Automatically enroll leads who didn't book into a follow-up
Feature Requests
Deal Creation in Orchestrator
Feature Requests
Alert a rep when a qualified Lead doesn't book
Feature Requests
Concierge Live call activity report
Feature Requests
Automatic no-show detection and handling
Feature Requests
Allow reps to create their own group booking links without admin setup
Feature Requests
Manage routing rules in a table view with spreadsheet/CSV bulk upload
Feature Requests
AI-assisted routing flow builder
Feature Requests
Spam Checking for Distro
Feature Requests
Automatic No Shows with Gong
Feature Requests
Automatic No-Show Detection for Google Meet
Feature Requests
Automatic no-show detection for Zoom meetings
Feature Requests
Display pop-ups, banners, or ribbon offers on the website to engage visitors directly
Feature Requests
Show the source of the knowledge base content used in each AI chat response
Feature Requests

Released

Chat conversation export and AI response quality analytics
Feature Requests
API endpoint to query Chili Piper meeting IDs
Feature Requests
Please allow edge API to create single-use link for existing meeting types
Feature Requests
API for Conversation History
Feature Requests
Reminder emails sent from meeting host or booker
Feature Requests
Integration with Lift AI
Feature Requests
Native Enrichment Feature
Feature Requests
Fire a webhook when a qualified lead doesn't book a meeting
Feature Requests
Filter webhook events by specific Concierge or router
Feature Requests
Display Router Name in Calendar View for Handoff
Feature Requests
Meeting volume and distribution report by rep
Feature Requests
Personal meeting links in workspace reporting
Feature Requests
Show which user triggered an action via API instead of displaying "unknown"
Feature Requests
Adjust Meeting Counts via API
Feature Requests
Sync all meeting guests and their RSVP status to the Salesforce event record
Feature Requests
Native integration with LinkedIn Lead Gen Ads to enable direct meeting booking from ad forms
Feature Requests
LinkedIn routing and scheduling
Feature Requests
Spam Checker in Chat
Feature Requests
Chat funnel and conversion reporting
Feature Requests
Automatically refresh AI meeting briefs closer to the meeting start time
Feature Requests
Report on where users drop off in the chat journey
Feature Requests
Add Suggested Times to the Chili Piper MCP Server
Feature Requests
Enrichment in Chat
Feature Requests
Enrichment in Distro
Feature Requests
API GET endpoint for routing rules
Feature Requests
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