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Feature Requests
566
Roadmap
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Planned (next)
1
LLM-style conversational surface, not a corner chat bubble
Feature Requests
1
Let the chat redirect/navigate a visitor to a URL (e.g. trial or sign-up flow)
Feature Requests
2
Create Association between HubSpot Records
Feature Requests
1
Enhanced Ownership Update Functionality in Chat Journeys
Feature Requests
35
Allow reps to create their own group booking links without admin setup
Feature Requests
45
Meeting buffers as a rep/individual setting
Feature Requests
1
Chat triggers in Orchestrator
Feature Requests
In Progress (now)
1
AI credit consumption alerts
Feature Requests
1
AI credit usage dashboard
Feature Requests
1
Multi-assignment / Double-RR in Chat
Feature Requests
1
AI-assisted HTTP request configuration in Orchestrator
Feature Requests
5
Log Chat Transcripts to HubSpot Contact Records
Feature Requests
20
Restore SMS reply visibility that was available in the legacy platform
Feature Requests
1
Read-Only vs. Write Permission Scoping for the Chili Piper MCP
Feature Requests
1
End-user (rep-facing) MCP for personal metrics
Feature Requests
11
View past and upcoming meetings together in a single date-range filtered view
Feature Requests
1
MS Teams integration for Distro & Orchestrator
Feature Requests
46
Fallback assignees when owner is unavailable or OOO
Feature Requests
3
Track website visits in Chili Piper
Feature Requests
13
Organize, search, and filter Routers, Rules, and Teams (folders, status, archiving)
Feature Requests
15
Concierge Live call activity report
Feature Requests
12
Automatic no-show detection and handling
Feature Requests
8
Manage routing rules in a table view with spreadsheet/CSV bulk upload
Feature Requests
5
AI-assisted routing flow builder
Feature Requests
7
Automatic No Shows with Gong
Feature Requests
3
Automatic No-Show Detection for Google Meet
Feature Requests
42
Automatic no-show detection for Zoom meetings
Feature Requests
Released
1
Support Chili Piper MCP in Gemini
Feature Requests
5
Display pop-ups, banners, or ribbon offers on the website to engage visitors directly
Feature Requests
1
Book through Handoff routing from inside Nooks
Feature Requests
2
Force Show Availability For All
Feature Requests
3
Book meetings from the Nooks dialer
Feature Requests
8
Default meeting outcome to no-show with rep confirmation
Feature Requests
2
Restrict routing to business hours and weekdays
Feature Requests
2
Spam Checker for Distro
Feature Requests
8
Custom sender address for meeting invites
Feature Requests
2
Bring back workspace admin role
Feature Requests
2
Add multiple users to a workspace at once instead of one at a time
Feature Requests
1
Expand Chat Transcript availability beyond Live Chat
Feature Requests
3
Add a booking date column to the Meetings Activity page with sorting support
Feature Requests
1
Send built-in messages or reminders when a lead hasn't booked
Feature Requests
3
Multiple Spam Checkers for Different Workspaces
Feature Requests
1
Flexible Scheduling Options
Feature Requests
1
Compatibility with Hubspot Multi-Step Forms
Feature Requests
1
Sound Notification for New Chats
Feature Requests
3
Show which submitted form fields are mapped vs unmapped in Concierge logs
Feature Requests
1
Capturing Incomplete Form Submissions
Feature Requests
1
Trigger Salesforce Task creation at the end of a chat flow based on a score or condition
Feature Requests
3
Broadcast chat to all available reps simultaneously so the first to respond claims
Feature Requests
1
Show which page a chat session originated from to give reps more context
Feature Requests
1
Open the chat widget when a visitor clicks a specific button on the page
Feature Requests
60
Tables - Sorting
Feature Requests
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