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Feature Requests
560
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Planned (next)
33
Allow reps to create their own group booking links without admin setup
Feature Requests
43
Meeting buffers as a rep/individual setting
Feature Requests
20
Restore SMS reply visibility that was available in the legacy platform
Feature Requests
1
Chat triggers in Orchestrator
Feature Requests
1
Slide-Out Display Option for the Chat Widget
Feature Requests
1
Log Chat Transcripts to HubSpot Contact Records
Feature Requests
In Progress (now)
8
View past and upcoming meetings together in a single date-range filtered view
Feature Requests
1
MS Teams integration for Distro & Orchestrator
Feature Requests
44
Fallback assignees when owner is unavailable or OOO
Feature Requests
2
Company-Wide Calendar Connection
Feature Requests
2
Track website visits in Chili Piper
Feature Requests
13
Organize, search, and filter Routers, Rules, and Teams (folders, status, archiving)
Feature Requests
1
Enhanced Ownership Update Functionality in Chat Journeys
Feature Requests
1
Multi-assignment / Double-RR in Chat
Feature Requests
15
Concierge Live call activity report
Feature Requests
11
Automatic no-show detection and handling
Feature Requests
8
Manage routing rules in a table view with spreadsheet/CSV bulk upload
Feature Requests
4
AI-assisted routing flow builder
Feature Requests
2
Spam Checker for Distro
Feature Requests
7
Automatic No Shows with Gong
Feature Requests
2
Automatic No-Show Detection for Google Meet
Feature Requests
41
Automatic no-show detection for Zoom meetings
Feature Requests
5
Display pop-ups, banners, or ribbon offers on the website to engage visitors directly
Feature Requests
3
Show the source of the knowledge base content used in each AI chat response
Feature Requests
Released
3
Add a booking date column to the Meetings Activity page with sorting support
Feature Requests
1
Send built-in messages or reminders when a lead hasn't booked
Feature Requests
3
Multiple Spam Checkers for Different Workspaces
Feature Requests
1
Flexible Scheduling Options
Feature Requests
1
Compatibility with Hubspot Multi-Step Forms
Feature Requests
1
Sound Notification for New Chats
Feature Requests
3
Show which submitted form fields are mapped vs unmapped in Concierge logs
Feature Requests
1
Capturing Incomplete Form Submissions
Feature Requests
1
Trigger Salesforce Task creation at the end of a chat flow based on a score or condition
Feature Requests
3
Broadcast chat to all available reps simultaneously so the first to respond claims
Feature Requests
1
Show which page a chat session originated from to give reps more context
Feature Requests
1
Open the chat widget when a visitor clicks a specific button on the page
Feature Requests
60
Tables - Sorting
Feature Requests
1
Common Location for AI Agent Meeting Briefs
Feature Requests
4
Identify anonymous website visitors in chat using reverse IP lookup
Feature Requests
1
Spam Checker - Update Field
Feature Requests
6
Duplicate routing paths in Handoff
Feature Requests
3
Automatically enroll leads who didn't book into a follow-up
Feature Requests
2
Alert a rep when a qualified Lead doesn't book
Feature Requests
1
Add scopes to an existing API token without regenerating it
Feature Requests
2
Deal Creation in Orchestrator
Feature Requests
3
Chat conversation export and AI response quality analytics
Feature Requests
2
API endpoint to query Chili Piper meeting IDs
Feature Requests
5
Please allow edge API to create single-use link for existing meeting types
Feature Requests
3
API for Conversation History
Feature Requests
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