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Feature Requests
572
Roadmap
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Planned (next)
1
LLM-style conversational surface, not a corner chat bubble
Feature Requests
1
Let the chat redirect/navigate a visitor to a URL (e.g. trial or sign-up flow)
Feature Requests
2
Create Association between HubSpot Records
Feature Requests
36
Allow reps to create their own group booking links without admin setup
Feature Requests
46
Meeting buffers as a rep/individual setting
Feature Requests
1
Chat triggers in Orchestrator
Feature Requests
In Progress (now)
1
Enhanced Ownership Update Functionality in Chat Journeys
Feature Requests
1
AI credit consumption alerts
Feature Requests
1
AI credit usage dashboard
Feature Requests
1
AI-assisted HTTP request configuration in Orchestrator
Feature Requests
20
Restore SMS reply visibility that was available in the legacy platform
Feature Requests
1
Read-Only vs. Write Permission Scoping for the Chili Piper MCP
Feature Requests
1
End-user (rep-facing) MCP for personal metrics
Feature Requests
1
MS Teams integration for Distro & Orchestrator
Feature Requests
47
Fallback assignees when owner is unavailable or OOO
Feature Requests
3
Track website visits in Chili Piper
Feature Requests
15
Concierge Live call activity report
Feature Requests
12
Automatic no-show detection and handling
Feature Requests
8
Manage routing rules in a table view with spreadsheet/CSV bulk upload
Feature Requests
5
AI-assisted routing flow builder
Feature Requests
7
Automatic No Shows with Gong
Feature Requests
3
Automatic No-Show Detection for Google Meet
Feature Requests
42
Automatic no-show detection for Zoom meetings
Feature Requests
Released
13
Organize, search, and filter Routers, Rules, and Teams (folders, status, archiving)
Feature Requests
5
Log Chat Transcripts to HubSpot Contact Records
Feature Requests
1
Multi-assignment / Double-RR in Chat
Feature Requests
12
View past and upcoming meetings together in a single date-range filtered view
Feature Requests
1
Support Chili Piper MCP in Gemini
Feature Requests
5
Display pop-ups, banners, or ribbon offers on the website to engage visitors directly
Feature Requests
1
Book through Handoff routing from inside Nooks
Feature Requests
2
Force Show Availability For All
Feature Requests
3
Book meetings from the Nooks dialer
Feature Requests
8
Default meeting outcome to no-show with rep confirmation
Feature Requests
2
Restrict routing to business hours and weekdays
Feature Requests
2
Spam Checker for Distro
Feature Requests
8
Custom sender address for meeting invites
Feature Requests
2
Bring back workspace admin role
Feature Requests
2
Add multiple users to a workspace at once instead of one at a time
Feature Requests
1
Expand Chat Transcript availability beyond Live Chat
Feature Requests
3
Add a booking date column to the Meetings Activity page with sorting support
Feature Requests
1
Send built-in messages or reminders when a lead hasn't booked
Feature Requests
3
Multiple Spam Checkers for Different Workspaces
Feature Requests
1
Flexible Scheduling Options
Feature Requests
1
Compatibility with Hubspot Multi-Step Forms
Feature Requests
1
Sound Notification for New Chats
Feature Requests
3
Show which submitted form fields are mapped vs unmapped in Concierge logs
Feature Requests
1
Capturing Incomplete Form Submissions
Feature Requests
1
Trigger Salesforce Task creation at the end of a chat flow based on a score or condition
Feature Requests
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