Reassignment - Sort list of reps based on priority
When you are in the dashboard, go to an event, if you click reassign in any queue, the list of reps isn't sorted by priority, so you don't know who the next rep in the queue is available at that timeslot.
Thanks
Tomas Rencoret
shared this idea
Now, when you reassign, you are brought to the Distribution where you can book within the Distribution, and it will show the assignee up next in priority, or you can book with a new Distribution. More details here.
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When you are in the dashboard, go to an event, if you click reassign in any queue, the list of reps isn't sorted by priority, so you don't know who the next rep in the queue is available at that timeslot.
Thanks
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In the dashboard, when you click over a meeting and try to reassign it, you can't see who is the next in line, you get a list of all the users and if they are available at that timeslot.
It would be great if the list could be ordered by priority, so you can choose the next in line who is available.
Thanks