67 results found
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Recurring Meetings - AEs/CSMs
Currently with Chili Piper we are only able to use the solution for the front end of longer lifecycles with our prospects and customers. Our more complicated deals where we need more data (i.e. how many meetings do we need to close a deal, renew a customer etc) have to be booked outside of Chili Piper given the product that doesn't support recurring meetings. Garnering adoption with a new tool is never easy but given that my AEs can only use the tool some of the time makes that all that more impossible.
58 votes -
More options for Minimum scheduling notice
Minimum scheduling notice has only one setting of the number of hours in advance. We had our SDR meeting set at 2 hours notice, which works fine when it's working hours in Pacific Time, but not great when they get a meeting booked in the middle of the night for first thing in the morning based on their personal working hours.It would be great to have an option to set a "Working Hours Minimum Notice" and a "Non Working Hours Minimum Notice".For the time being, I've changed the Min Notice from 2hrs to 6hrs, which will reduce the # of…
51 votes -
Ability to automatically send a follow-up email post meeting completion.
In addition to reminder emails BEFORE a meeting, ability to create email templates leveraging dynamic tags to go out AFTER a meeting is completed. For example, a thank-you email which includes attachments, or whitepapers, etc.
39 votes -
Allow reps to create their own group booking links
allow reps to create their own group meeting links including with those people not in their workspace to allow cross-team collaboration.
25 votes -
Set a limit for # of times someone can reschedule
It would be great to be able to set a limit for the number of times someone could reschedule a call prior to the call being held. We have seen a few scenarios where someone will reschedule the call MANY times (11 for example). At that point, we believe that candidate is not serious about holding a call and we'd rather they end up with a screen that says to contact us to find a time that works.
24 votes -
Ability to clone Meeting Types, Meeting Queues, Reminders, Forms and Routers to other Workspaces
We have multiple Workspaces but use similar Meeting Types across Workspaces so we would like the ability to clone these items across Workspaces.
19 votes -
Offer feature for Templated "Buffer" meetings
Would be ideal if we could assign templates to buffers associated with CP bookings. In instances where the buffer is used for work tied to the CP invite immediately before/after the booked call, it would easily provide the individual(s) affected direction on what needs to be done.
15 votes -
Add the ability to ask questions when customers book you
I used to use Calendly and hands down the feature I miss the most is being able to ask the person booking the meeting questions about what they want to discuss. It helps me be that much more prepared for the meeting and honestly if my leadership asked me which tool I want to use, I would say I like Calendly better than ChiliPiper specifically for this reason.
15 votes -
Meeting buffers in 5 minute intervals
Allow users to create meeting buffers within 5 minute intervals (ex. 5, 10, 15, 20, 25, 30 minutes)
15 votes -
Ability to Apply Meeting Buffers to Internal Guests
Allowing individuals booking meetings to apply meeting buffers to other internal guest's calendars (Solutions Consultant use case)
10 votes -
Duplicate Reminders
Have the ability to duplicate Reminders to reduce time to recreate. Our Reminders are very similar, just with different time variables, so this would save a lot of set up time.
10 votes -
Flexibility with Reminders
Adding the ability to add images to our reminders & change the domain to which they are sent from could help companies with brand consistency. Also, customers could add video thumbnails to introduce themselves or further educate the prospect / invitee
10 votes -
Test Reminder Emails
Want to test reminder emails to see how it will look when it's actually sent out. Would help to know how it looks as an example
8 votes -
Ability to use HTML in Meeting Types, Reminder Emails, etc.
I would like to use HTML in our Meeting Types, Reminder Emails, etc. so I can mirror our Corporate Email Signature format and include our logo in the signature; along with hyperlinked text.
8 votes -
Meeting Buffer for Weekends
When we have a new client, we have a 48-hour delay before the customer can actually schedule their kickoff meeting. This allows the consultant enough time to review the project and schedule time internally for a handoff meeting. It doesn't appear the 2 Day buffer excludes weekends. The issue we're running into is that if a customer is assigned Friday afternoon and receives the link, they can schedule a call as soon as Monday, not giving us enough time to review and have the internal handoff.
6 votes -
Default text for dynamic fields
If a dynamic field is empty, have the ability to provide default/fallback text instead.
6 votes -
Reminders copy dynamic conference details from meeting type
Setting to automatically include the matching dynamic conference details tag (if existing) from the corresponding Meeting Type description to the associated Reminders to reduce room for error and manual steps needed to include proper meeting conference details!
6 votes -
Booker timezone to reflect in invite
We would like the booker's timezone to be reflected in the Google cal invite, NOT the host's timezone. At the very least, can we get dynamic variables to use that reflect the booker's timezone and the booking time in that timezone?
6 votes -
Be able to use meeting buffers without selecting time slots to include them
Currently, I would have to mark my availability from 1:50-2:40pm for a 30-minute meeting (to account for 10-minute buffers on either end of a 2-2:30pm slot). I should be able to have a buffer setting that accounts for the buffer, outside of listing my hours in order to include buffer times.In my prior calendars, I didn't book a 30-minute meeting, using a 50-minute slot duration. I booked a 30-minute meeting, using a 30-minute slot, and the calendar settings adjusted around that for buffers.
5 votes -
see teammate booking links
Sometimes we want to offer or send a team mate's booking link to a colleague. There's no way for me to easily see their links. We created a separate spreadsheet internally.
5 votes
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