Custom Object Routing
Being able to route custom objects via Chili Piper would be incredible!
Jess Clark
shared this idea
This is available for all products on the Demand Conversion Platform!
For Distro, you need to go to "Object" and enable the Object to trigger from there.
For the other products, you have access to other objects through the rule builder in explicit mode
Lead > Custom Object > ...
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The ability to integrate Distro with Salesforce Custom Objects
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Brandon Derbin
commented
We can use the objectID on booking queues to relate an event to a custom object, however, this is not possible when leveraging inbound routers. We should be able to leverage objectID or similar to retain this functionality when using an inbound Router.
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Ali Hashimi commented
Need the ability to integrate with custom objects, specifically the ability to create engagements and relate them to custom objects, and the ability to update the owner of a custom object.
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Jared Wexler
commented
Being able to route custom objects
