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  1. Add export logs functionality to run the analysis per the routed lead.

    1 vote

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    0 comments  ·  CRM Router  ·  Admin →
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  2. It would be fantastic to build out more customization in routers rather than always having to go in a straight line by rules. More complex routing options like A) branching (based off a single rule or if/then criteria) would make the organization and rule building within routers much easier to follow (and educate others on).

    Also, that ability to have rules trigger or route after another rule would be helpful. So basically first it checks for something like A) market segment and then B) checks territory. You could then build the secondary logic under the first branch to better understand…

    2 votes

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    0 comments  ·  CRM Router  ·  Admin →
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  3. Use Distro for Hubspot

    4 votes

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  4. The ability to redirect a personal booking link, for when employees leave a company but have emails out using personal booking links

    9 votes

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    3 comments  ·  CRM Router  ·  Admin →
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  5. Ability to set the hours distribution (in our case, contacts) should run. For example, a contact is picked up by CP at 6pm local time, we want the distributor to only route that contact the following day during working hours. This is so that we can track SLAs accurately in Salesforce, as we do not expect our reps to be working at 6pm. Putting a busy block on one's calendar works for the weekend but not after hours on working days.

    1 vote

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    Investigating  ·  0 comments  ·  CRM Router  ·  Admin →
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