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Calendar Booker

Calendar Booker

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  1. Allow the BDR/XDR who is scheduling the meeting, to also edit the details of the meeting (change the time, add/remove guests etc.) without being invited. Foreseeably from their dashboard.

    1 vote

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    0 comments  ·  General  ·  Admin →
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  2. Have the ability to add a placeholder calendar to a queue so that meetings can be booked with a defined number of reps per timeslot and then distributed to the proper reps at a later time. This was a part of the Events product.

    1 vote

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  3. Enable reps to use the Chrome extension overlay on Outreach Everywhere inside of Salesforce.

    3 votes

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  4. When a prospect goes to book a meeting and they're brought to the calendar page, it would be nice to make the time options go vertically first and then horizontally. As humans, we're conditioned to view columns before rows when we look at data.

    1 vote

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  5. Currently, the "Reminder" feature can only be triggered based on an amount of time before a meeting. What if a customized email could be triggered based on a meeting being booked?

    Use case: A prospect sends an SDR an email with interest to meet but the prospect doesn't provide availability. The SDR finds a time using Chili and books the meeting, which sends a calendar invite with a subject line of Placeholder. Then an email is automatically triggered upon booking that dynamically pulls in the AE's information and the prospect's info, along with messaging introducing the AE and confirming if…

    9 votes

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    4 comments  ·  General  ·  Admin →
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  6. Currently, it's not possible to book meetings for someone that has a day off the next day (or more days) due to the Booking Span if the queue is Round Robin with the make it strict option enabled, would be good if we had an option to not block the calendar of the rep for when the person is back.

    Example - I'm off tomorrow and IB shows me as OFF, and with the make it strict, it will not consider me as next in queue, so bookers are not able to assign meetings to me for next week.

    4 votes

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  7. When a meeting is reassigned, we currently don't move the reassign meeting data to the contact/lead (meeting type, utm parameters). We should move this data to the contact/lead as it's now the current event data.

    1 vote

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  8. Prevent meetings from being scheduled for “the morrow morning” if the client is selecting the meeting time in the evening (let’s say no later than 6pm) prior.

    The minimum scheduling notice (MSN) is not sufficient for CP users who are meeting with people from distant time zones.

    I am based on the east coast of the US. If I set my MSN to 4 hours, then someone in Europe (at 9am their time, 3 am my time) can schedule a meeting with me for 8am my time (2pm their time) while I'm still asleep. This is inconvenient.

    If I increase…

    2 votes

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    1 comment  ·  General  ·  Admin →
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  9. Currently, Host booking limits are taken into account when someone attempts to reschedule their meeting.

    This shouldn't be the case as the meeting is being moved to a different time (and thus not adding to the number of meetings booked).

    2 votes

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  10. See existence of dynamic tags in Suggest Times rather than current blank space for prospects not in a CRM.

    1 vote

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  11. It would be great to be able to connect multiple meeting queues to a meeting type. The example use-case is that I want to send an invite out for a meeting that goes to a global audience, but depending on where they are located, I want to let them choose if they want to pick a time for a EMEA timezone friendly call (so this link would go to the EMEA team's link) or APAC or North America.

    2 votes

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  12. Provide a workflow so that it's possible to use Chili Piper to book webinars where multiple different customers are attending the same meeting, at the same time.

    33 votes

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    4 comments  ·  General  ·  Admin →
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  13. Allow individual contributors in 1 workspace to be able to select the duplicate SFDC contact record so that the IC is able to properly assign the meeting to the correct contact and account in our SFDC environment.

    Currently this is only a feature that happens if a user is in multiple workspaces!

    1 vote

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  14. We've been running into an issue where certain prospects are submitting their email address with a "+" at the end (i.e. johndoe@gmail.com+), causing errors with Salesforce event creation (as SFDC does not allow incorrect email addresses and automatically corrects them). It would be great if we could utilize ChiliPiper to "correct" these submissions after the fact, so that ChiliPiper does not error out when trying to create the event.

    1 vote

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  15. 2 votes

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  16. Currently can only do so via URL

    21 votes

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    Idea  ·  0 comments  ·  Chrome Extension  ·  Admin →
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  17. When planning a meeting of more than 2 people, it would be fantastic to add the ability to compare more than 2 time zones when booking through the instant booker.

    4 votes

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    Idea  ·  0 comments  ·  Intermediary Screen  ·  Admin →
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  18. While email alerts are great, I sometimes don't check my inbox for a couple of hours at a time. A chrome notification, similar to what you have for Instant Video, when certain things happen would be great. The ability to customize which notifications I get would put a cherry on top.

    10 votes

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    Idea  ·  3 comments  ·  Chrome Extension  ·  Admin →
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  19. Add a setting to the Instant Booker to prevent the call from being booked before a specific date. This would allow more important calls to be booked first and less important calls that you designate to be scheduled after a specific date.

    17 votes

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    Idea  ·  1 comment  ·  General  ·  Admin →
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  20. It would be useful for us and customers to be able to use the chrome extension to insert Suggested Times when replying to customers via Zendesk.

    3 votes

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    Idea  ·  0 comments  ·  Chrome Extension  ·  Admin →
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