Settings and activity

36 results found

1. Blind Round Robin for Handoff

   6 votes

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   0 comments  ·  General Management » UX Improvements  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Oct 17, 2024

2. Native data enrichment.

   5 votes

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   1 comment  ·  Integrations » New  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Sep 12, 2024

3. Chat Integration with Zendesk Tickets

   4 votes

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   0 comments  ·  Chat  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Jun 13, 2024

4. Ability to organize routers, rules, teams into folders

   5 votes

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   1 comment  ·  General Management » Misc  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  May 29, 2024

5. Distro/Form Concierge - Path Branching

   2 votes

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   0 comments  ·  Routing » CRM Router  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  May 23, 2024

6. Integration into SFDC calendar

   3 votes

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   0 comments  ·  Integrations » Salesforce  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  May 20, 2024

7. Reaching host booking limit is not used when showing meeting availability.

   2 votes

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   0 comments  ·  Calendar Booker » General  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  May 8, 2024

8. Allow configuring order based on recency when matching against opportunities

   2 votes

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   0 comments  ·  Routing » Rules  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Apr 11, 2024

9. Names for groups in rules

   2 votes

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   1 comment  ·  Routing » Rules  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) commented  ·  Feb 22, 2024  ·  Edit…  ·  Delete…

   Client would like the ability to label the groupings within the Rules when building in Distro.

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10. Do not consider inbound meeting count if booked on a weekend/extra hours in the day

    2 votes

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    0 comments  ·  Routing » Fairness  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Feb 7, 2024

11. Double Round Robin

    86 votes

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    Investigating  ·  5 comments  ·  Routing » Algorithms  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Dec 20, 2023

12. CRM field for time zone of prospect

    2 votes

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    0 comments  ·  General Management  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Dec 20, 2023

13. Write to Salesforce custom field when matched L2A

    3 votes

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    0 comments  ·  Routing » Advanced Matching  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) shared this idea  ·  Nov 28, 2023

14. license allocation by team

    9 votes

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    2 comments  ·  General Management » Users/Licenses  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Oct 23, 2023

15. Recurring Meetings

    75 votes

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    Idea  ·  13 comments  ·  Shared Assets » Meeting Types  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Oct 19, 2023

16. Use multiple Google Calendars

    56 votes

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    Idea  ·  11 comments  ·  Integrations » GCal  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Oct 19, 2023

17. Mass queue updating/grouped queues for easy rule changes

    17 votes

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    Investigating  ·  0 comments  ·  Routing » Queues  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Oct 16, 2023

18. Notification on disconnect of integration

    47 votes

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    10 comments  ·  Integrations » Zoom  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Oct 6, 2023

19. Listed organizer on confirmed meetings

    2 votes

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    0 comments  ·  Calendar Booker » General  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Sep 6, 2023

20. Redirect links for deactivated users

    9 votes

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    3 comments  ·  Routing » CRM Router  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Jul 10, 2023