Settings and activity

42 results found

1. Allow rules logic to determine assignee when multiple owners match in a queue

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   Investigating  ·  0 comments  ·  Routing » Rules  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  April 11, 2024

2. Allow configuring order based on recency when matching against opportunities

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   0 comments  ·  Routing » Rules  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  April 11, 2024

3. Restrict to SOO logins only for users

   13 votes

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   1 comment  ·  General Management » Misc  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  April 03, 2024

4. Do not consider inbound meeting count if booked on a weekend/extra hours in the day

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   0 comments  ·  Routing » Fairness  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  February 07, 2024

5. Double Round Robin

   83 votes

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   Investigating  ·  5 comments  ·  Routing » Algorithms  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  December 20, 2023

6. CRM field for time zone of prospect

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   0 comments  ·  General Management  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  December 20, 2023

7. Write to Salesforce custom field when matched L2A

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   0 comments  ·  Routing » Advanced Matching  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) shared this idea  ·  November 28, 2023

8. license allocation by team

   6 votes

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   0 comments  ·  General Management » Users/Licenses  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  October 23, 2023

9. Recurring Meetings - AEs/CSMs

   59 votes

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   Idea  ·  10 comments  ·  Assets » Meeting Types  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  October 19, 2023

10. Use multiple Google Calendars

    48 votes

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    Idea  ·  10 comments  ·  Integrations » GCal  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  October 19, 2023

11. Create Lead to Lead (L2L) Routing

    11 votes

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    Idea  ·  0 comments  ·  Routing » Advanced Matching  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  October 17, 2023

12. Mass queue updating/grouped queues for easy rule changes

    21 votes

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    Investigating  ·  1 comment  ·  Routing » Queues  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  October 16, 2023

13. Notification on disconnect of integration

    45 votes

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    7 comments  ·  Integrations » Zoom  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  October 06, 2023

14. Listed organizer on confirmed meetings

    2 votes

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    0 comments  ·  Calendar Booker » General  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  September 06, 2023

15. Settings to override busy slots on calendar

    5 votes

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    1 comment  ·  Calendar Booker » General  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) commented  ·  August 03, 2023  ·  Edit…  ·  Delete…

    We would like the ability to enable specific Chili Piper user to have meetings book over their busy times in their calendar.

    The use case would be for the users who will be attending event, they block their calendar on the event days. We'll want the ability for event prospects to book on those specific user's calendar over those blocked days.

    Save Submitting...

16. Strict Round-Robin Distribution Option

    58 votes

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    Idea  ·  7 comments  ·  Routing » Algorithms  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  August 01, 2023

17. Redirect links for deactivated users

    7 votes

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    3 comments  ·  Routing » CRM Router  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  July 10, 2023

18. Global Admin Control

    57 votes

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    Idea  ·  9 comments  ·  General Management » Admin Powers  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  July 07, 2023

19. Book through Outreach Everywhere inside of Salesforce

    3 votes

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    0 comments  ·  Calendar Booker » Chrome Extension  ·  Delete…  ·  Admin →
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    Investigating  ·  AdminElyssa Stewart (Product Team Manager, Chili Piper, Inc.) responded

    Our support team is working with Outreach to understand if this is possible

    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  May 17, 2023

20. Hide meeting types in Chrome Plugin for users

    4 votes

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    1 comment  ·  Calendar Booker » Chrome Extension  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  April 19, 2023