Settings and activity

28 results found

1. Native data enrichment.

   7 votes

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   2 comments  ·  Integrations » New  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Sep 12, 2024

2. Chat Integration with Zendesk Tickets

   4 votes

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   0 comments  ·  Chat  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Jun 13, 2024

3. Ability to organize routers, rules, teams into folders

   5 votes

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   1 comment  ·  General Management » Misc  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  May 29, 2024

4. Distro/Form Concierge - Path Branching

   4 votes

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   0 comments  ·  Routing » CRM Router  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  May 23, 2024

5. Integration into SFDC calendar

   3 votes

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   0 comments  ·  Integrations » Salesforce  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  May 20, 2024

6. Reaching host booking limit is not used when showing meeting availability.

   2 votes

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   0 comments  ·  Calendar Booker » General  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  May 8, 2024

7. Names for groups in rules

   2 votes

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   1 comment  ·  Routing » Rules  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) commented  ·  Feb 22, 2024  ·  Edit…  ·  Delete…

   Client would like the ability to label the groupings within the Rules when building in Distro.

   Save Submitting...

8. Do not consider inbound meeting count if booked on a weekend/extra hours in the day

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   0 comments  ·  Routing » Fairness  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Feb 7, 2024

9. Double Round Robin

   88 votes

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   Investigating  ·  5 comments  ·  Routing » Algorithms  ·  Delete…  ·  Admin →
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   AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Dec 20, 2023

10. CRM field for time zone of prospect

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    0 comments  ·  General Management  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Dec 20, 2023

11. license allocation by team

    10 votes

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    2 comments  ·  General Management » Users/Licenses  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Oct 23, 2023

12. Recurring Meetings

    83 votes

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    Idea  ·  18 comments  ·  Shared Assets » Meeting Types  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Oct 19, 2023

13. Use multiple Google Calendars

    59 votes

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    Idea  ·  12 comments  ·  Integrations » GCal  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Oct 19, 2023

14. Mass Distribution updating/grouped Distributions for easy rule changes

    17 votes

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    Investigating  ·  0 comments  ·  Routing » Queues  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Oct 16, 2023

15. Listed organizer on confirmed meetings

    2 votes

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    0 comments  ·  Calendar Booker » General  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Sep 6, 2023

16. Redirect links for deactivated users

    14 votes

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    6 comments  ·  Routing » CRM Router  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Jul 10, 2023

17. Global Admin Control

    63 votes

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    Idea  ·  9 comments  ·  General Management » Admin Powers  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Jul 7, 2023

18. Book through Outreach Everywhere inside of Salesforce

    3 votes

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    0 comments  ·  Calendar Booker » Chrome Extension  ·  Delete…  ·  Admin →
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    Investigating  ·  AdminElyssa Stewart (Product Team Manager, Chili Piper, Inc.) responded

    Our support team is working with Outreach to understand if this is possible

    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  May 17, 2023

19. Ability to override where a booking was made for without changing the owner

    5 votes

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    0 comments  ·  General Management » Admin Powers  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Mar 15, 2023

20. Administrator Notes

    27 votes

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    Idea  ·  4 comments  ·  General Management » Admin Powers  ·  Delete…  ·  Admin →
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    AdminAllan Cheow (he/him) (Customer Success Manager - Mid Market, Chili Piper, Inc.) supported this idea  ·  Feb 10, 2023