Settings and activity

9 results found

1. Ability to remove reps from queues when certain conditions are met

   4 votes

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   Idea  ·  0 comments  ·  General Management » Users/Licenses  ·  Delete…  ·  Admin →
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2. Lock down rep's working hours

   2 votes

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   0 comments  ·  General Management » Admin Powers  ·  Delete…  ·  Admin →
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   Amanda Halupnik shared this idea  ·  Mar 26, 2024

3. Mass queue updating/grouped queues for easy rule changes

   17 votes

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   Investigating  ·  0 comments  ·  Routing » Queues  ·  Delete…  ·  Admin →
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   Amanda Halupnik supported this idea  ·  Sep 25, 2023

4. Ability to set org-level holidays

   44 votes

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   Idea  ·  9 comments  ·  General Management » Admin Powers  ·  Delete…  ·  Admin →
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   Amanda Halupnik supported this idea  ·  Sep 25, 2023

5. Sorting Meeting Types/Distributions/Reminders/Routers

   66 votes

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   Idea  ·  2 comments  ·  General Management » Workspaces  ·  Delete…  ·  Admin →
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   Amanda Halupnik supported this idea  ·  Sep 25, 2023

6. Semi Admin Access for Managers - view not edit

   42 votes

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   Planned  ·  3 comments  ·  General Management » Admin Powers  ·  Delete…  ·  Admin →
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   Amanda Halupnik supported this idea  ·  Sep 25, 2023

7. Search all open opps for matching criteria

   12 votes

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   0 comments  ·  Routing » Assignment Rulesets  ·  Delete…  ·  Admin →
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8. Either Deny Ability to Pull "Unavailable" Rep from HH Queue or Designate in Reports

   2 votes

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   0 comments  ·  Routing » Handoff Router  ·  Delete…  ·  Admin →
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   Amanda Halupnik shared this idea  ·  Oct 20, 2022

9. Administrator Notes

   25 votes

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   Idea  ·  3 comments  ·  General Management » Admin Powers  ·  Delete…  ·  Admin →
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   Amanda Halupnik supported this idea  ·  Oct 20, 2022