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  1. Branding on Confirmation Emails

    37 votes

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    Idea  ·  2 comments  ·  General Management » Notifications  ·  Admin →
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    Aaron Wallace supported this idea  · 

  2. SMS responses were available in legacy but not in Fire.

    5 votes

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    0 comments  ·  General Management » Notifications  ·  Admin →
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  3. Add Option to choose Slack Channel In SLA node

    5 votes

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    Dev Started  ·  2 comments  ·  Routing » Rules  ·  Admin →
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    Aaron Wallace commented  · 

    Need a way to notify a manager through email and/or slack when an SLA is missed. Being able to send it to a specific channel would cover this as well.