← Have an idea? Share it! Settings and activity 1 result found Add Option to choose Slack Channel In SLA node 5 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea 2 comments · Routing » Rules · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment Aaron Wallace commented · May 27, 2025 · Edit… · Delete… Need a way to notify a manager through email and/or slack when an SLA is missed. Being able to send it to a specific channel would cover this as well. Save Submitting...
Need a way to notify a manager through email and/or slack when an SLA is missed. Being able to send it to a specific channel would cover this as well.