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    1 comment  ·  Routing » Queues  ·  Admin →
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    Brandon Koletsky commented  · 

    To add to this. Chili Piper queue rules do not work at all when a lead is owned by a queue within SF. All rules fail for exceptions. CP Queue routing is not an option for customers if you utilize Salesforce queues.

    Brandon Koletsky shared this idea  ·