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  1. wait list

    1 vote

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    0 comments  ·  Calendar Booker » General  ·  Admin →
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    Joshua Lee shared this idea  · 

  2. Ability to Change Team in Distribution after Publishing

    6 votes

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    Idea  ·  3 comments  ·  Routing » Assignment Rulesets  ·  Admin →
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    Joshua Lee commented  · 

    I think that the inability to do this makes it more difficult to plan for and address requested changes to distributions and team personnel. In Legacy we could just add and remove users from queues but in Fire we'd have to create a new distribution and potentially team too

    Joshua Lee supported this idea  · 

  3. Global Admin Control

    61 votes

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    Idea  ·  9 comments  ·  General Management » Admin Powers  ·  Admin →
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    Joshua Lee supported this idea  · 

  4. Sync Timezone from CRM

    1 vote

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    0 comments  ·  Calendar Booker » General  ·  Admin →
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    Joshua Lee shared this idea  · 

  5. Don't include reps on vacation for unbooked round robin

    13 votes

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    Idea  ·  2 comments  ·  Routing » Teams  ·  Admin →
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    Joshua Lee commented  · 

    commenting for awareness as well I agree with Colleen this is critical as we embrace this feature more and have more form fills this will be super important as we continue to rely on this setting

    Joshua Lee supported this idea  · 

  6. Have the option to add a delay in creating a lead in Salesforce when a prospect books a meeting.

    2 votes

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    0 comments  ·  Integrations » Salesforce  ·  Admin →
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    Joshua Lee supported this idea  ·