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    Idea  ·  2 comments  ·  Reporting » Fairness  ·  Admin →
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    Ralph Nilssen commented  · 

    Weighting in Salesforce and Chili Piper differ because in Salesforce it's based on meetings held whereas in Chili Piper it's based on meetings booked. To make it easier to have the two match, there should be a way in Chili Piper to mark a held meeting as unqualified and credit the user back a meeting. Currently we can credit back no shows - but not unqualified held meetings.