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  1. Native data enrichment.

    7 votes

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    2 comments  ·  Integrations » New  ·  Admin →
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    Phillip Widdop commented  · 

    This is also an issue for us, we rely on enrichment due to our low friction forms, not having it natively means we have to have delays on leads getting routed. I have seen other routing solutions offer this (default, I believe), and I think it's an area where Chilipiper is behind in the market.

    Phillip Widdop supported this idea  · 

  2. Ability to switch off emails/notifications for users

    14 votes

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    7 comments  ·  Shared Assets » Reminders  ·  Admin →
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    Phillip Widdop commented  · 

    This is becoming a real issue for us: not being able to disable notifications, we have started to bring some of our routing back into salesforce flows because of this