Add notes to configuration changes for admin context
Chad Allard
Admins can make configuration changes but have no way to document why. When multiple admins manage the same workspace, there's no context attached to changes, making it hard to understand intent or audit decisions after the fact.
Allow admins to attach a free-text note when saving any configuration change, visible alongside the change in an admin activity view.
Without notes, configuration changes are opaque even to the person who made them a month later. The ability to record intent alongside a change is especially valuable on large ops teams where multiple admins share a workspace and institutional knowledge lives in people's heads.
Taylor Jennings
For an existing router that someone edits and republishes, we'd introduce an optional 'comments' box so admins can describe what change they made and why. We'd then have to offer some kind of 'activity log' within the router to surface. That way people can leave notes for other admins to see what changes were made and why.
Chameleon does this quite well - here's a short walkthrough of what that looks like: https://www.loom.com/share/a2712f0e0efb4c059dd5aa5babe9e9cb?sid=9e4b1d9b-8c66-4588-b962-1b94e0a3ec92
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Ammar Albarghouthi
Not sure if this is the correct place for this, but it would be super helpful if you could allow the creator of a flow to add comments to each routing rule. This can be in the form of a sticky note for example and could be a way to distinguish each flow.
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Rachel Hazen
Our team would LOVE this feature. There are a handful of admins who are making manual changes to meeting numbers per rep and it's impossible to figure out why the change was made by someone else, or remember why the change was made if you were the one to make it.
Yasa Salari
When I edit the calibration for a user, there's usually a reason why. When my other admins go look and see I edit the calibration, it would be great to have a little note explaining the reasoning for editing the calibration.
Gaines Murfee
When I edit the calibration for a user, there's usually a reason why. When my other admins go look and see I edit the calibration, it would be great to have a little note explaining the reasoning for editing the calibration.