Set reminders from email to a specific user. I would like to provide an awesome onboarding experience to customers and to be able to automate that first onboarding email to be looking like it is sent from our CSM.

Question Four - Unfortunately there's not a way of changing "who" the reminder email is coming from at this time. It will have to go through the noReply email address. We are working on a product update to address this!

Ah okay that’s a shame. Any timeline on release?

This is a must-have because automated reminders from the SDR help ensure prospects show up for scheduled meetings, reducing no-shows and improving overall meeting efficiency.

My team is turning off the reminder functionality due to this feature not being available.

Extremely critical - my team is concerned that the generic reminders negatively impact their show rates.

Long overdue - we want to brand these and not have it look so robotic from Chili Piper

What would be ideal is that the from name is the Asignee's name as its "booked by them" - on top of this it would be great if you can remove or allow us to remove the "Sent via ChiliPiper" that's automatically added at the end of the email. The emails look very unprofessional

Frequently requested

CP team, please send an update on the single most requested feature on this forum. Your customers have spoken, please provide an update on where this stands on the roadmap. By and large the 2 most requested features on this forum and from what numerous CP sales reps have voiced are the ability to send reminders from our email address and Double Round Robin, please provide updates. Thank you in advance!