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Admin, Security & Governance
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Admin, Security & Governance

Share ideas for improving how admins manage users, permissions, and account configuration. This includes role-based access controls, audit logging, branding settings, workspace management, and anything that helps ops teams govern the Chili Piper environment at scale.
Allow admins to manually retry failed calendar invite creation from the dashboard
When a calendar invite fails to be created, there's no way to retry it from within Chili Piper. Admins who discover a failed invite have to either wait for an automatic retry or work around the failure manually, with no product-side recovery path available on demand. Allow admins to manually trigger a retry of failed calendar invite creation directly from the meeting dashboard, so they can recover from failures without waiting for an automated retry cycle or filing a support request. Failed calendar invites mean a rep walks into a meeting they don't have on their calendar, and the guest may not have received their invite either. A one-click retry from the admin view gives ops teams an immediate recovery path for a failure mode that currently has no self-service resolution.
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