Shared Assets:
🚀 Chili Piper MCP
MCP is an open protocol that lets AI assistants interact with external tools. Our MCP server exposes existing Edge API functionality – users, meetings, routing rules, distributions, workspaces, teams, and scheduling – directly from the terminal.
Once connected, you can ask your AI assistant things like "list all meetings this week", "find user by email", or "adjust distribution weights" – and it reads from and writes to your live Chili Piper data.
What's included
- Organization and tenant configuration
- User management (search, invite, update licenses)
- Workspaces and teams
- Distributions (create, update, adjust weights, delete)
- Routing rules (create, modify, delete)
- Meetings (list, export, cancel, no-show)
- Scheduling links and availability
- Handoff
- Concierge router listing and logs
- CRM operations (lookup, cancel, no-show by CRM event ID)
Check out the support article for more information.
🚀 Form Router:
Post-Form Enrichment for Form Router/Concierge
Post-Form Enrichment runs after the trigger (third-party form/router link/in-app) and before the first rule. Unlike Form Shortening, Post-Form Enrichment works on every Concierge trigger, including router links and Edge/MCP.
What's New
Post-Form Enrichment is a new node in the Concierge flow builder – Enrich – that runs after the prospect submits the form. It pulls data from LeadIQ, Apollo, Lusha, ZoomInfo, or Clay based on whatever was submitted (which could be an email alone), and those enriched fields are used by routing rules.
How it works:
- Drop the Enrich node into any Concierge router
- Pick the data fields you want to enrich and assign an Enrichment Waterfall
- Publish
Works on every Concierge trigger: Router Link, Third-party Form, In-app Button – plus Edge API and MCP.
Check out the support article for more information.