A batch of quality-of-life improvements to our Web Expereinces are now live for everyone.
In the journey builder
- View Logs, one click. A new 'View Logs' button takes you straight to that flow's logs, pre-filtered, matching what Distro and Concierge already have.
- Dynamic tags- you can now insert dynamic tags in the 'Welcome Message' node, the 'Chat AI Fixed Greeting', and the 'Send a Message' node. Use 'Welcome Message' and 'Fixed Greeting' when the detail is known up front (via smart parameters or a returning guest), and 'Send a Message' once the detail's been collected earlier in the journey, such as via a S'end Data Field' node.
- Assign To, tidied up. We renamed the option and removed two route-to choices that had no effect. You can now assign to an Individual, or to a Team or Team Member via Round Robin (through a Record Distribution).
- Dev Mode has a home. Dev Mode is now a toggle under the ⋯ menu, and the Ctrl+Shift+D shortcut still works.
In the Scheduling and Offer widgets
- Resume booking after reload (Scheduling experience). If a visitor submits their email and then refreshes the page, the widget picks up where they left off, straight to the calendar step.
- Browser autofill (Scheduling and Offer experiences). Fields now support browser autofill so visitors can fill them from saved values in a click.
- Email validation (Scheduling and Offer experiences). Malformed emails are caught inline with "This email is invalid" before anything's submitted, matching the chat lead form.
- Dark backgrounds fixed (Scheduling and Offer experiences). Typed text in the email field is now legible on dark-background experiences.