Automatic no-show detection and handling
in progress (now)
Taylor Jennings
Customers want Chili Piper to detect when a meeting is a no-show without requiring manual marking by the rep. Today, no-show tracking depends on someone remembering to flag it, which creates gaps in reporting and downstream automation.
Detect no-shows automatically based on meeting provider signals (Zoom attendance data is the primary ask, with Gong-based detection also requested), and propagate that status to connected systems including Salesforce so field updates, reporting, and follow-up workflows fire correctly.
Clean no-show data is foundational for pipeline reporting, rep accountability, and any downstream automation that depends on meeting outcomes. Manual marking is unreliable at scale and creates blind spots in conversion analytics.
Taylor Jennings
marked this post as
in progress (now)