When multiple routing rules fire, each triggers a separate Slack notification. Teams that have many rules active simultaneously end up with notification noise rather than a clean signal.

Admins should be able to configure Slack notifications to combine outputs from multiple routing rules into a single consolidated message, reducing redundancy and notification overload.

Duplicate or near-duplicate Slack notifications for related routing events create noise that causes reps to tune out. Consolidated notifications keep Slack useful as a signal channel rather than a source of spam.