Retrieving availability data for a queue or user currently requires separate API calls, one to get configured working hours and another to get available slots. For teams managing large numbers of distributions, this means building multi-step queries and stitching results together externally just to answer a basic question: how much availability does each queue have right now?

A single combined endpoint should return both working hours configuration and available slot data for a given distribution or user, so teams can efficiently pull availability reporting across large distribution sets without multiple sequential queries.

This is particularly painful for teams running 50+ distributions who need to report on availability by time zone, time window, and distribution on a recurring basis and have no scalable way to do it today.