Cookie Consent Integrate Chili Piper scripts with cookie consent banners for GDPR and CCPA compliance
Taylor Jennings
Chili Piper's tracking scripts load independently of cookie consent banners, making it difficult for customers operating in GDPR or CCPA-regulated regions to ensure compliant data collection.
Chili Piper's scripts should respect cookie consent banner settings, only loading after a visitor has provided consent, so customers can meet their legal obligations under GDPR and CCPA.
Non-compliance with cookie consent requirements exposes customers to regulatory risk. Integration with consent management platforms is a baseline requirement for enterprise customers in regulated markets.
Taylor Jennings
Merged in a post:
GDPR Compliance for Chat Functionality
E
Eric M
I would like the chat functionality to be fully GDPR compliant, allowing us to use it for 100% of our prospect audience without excluding any subset due to tracking issues. This means having the ability to control and disable any user behavior tracking for reporting purposes unless consent is given.