Custom branding on confirmation and reminder emails
Taylor Jennings
Outbound emails from Chili Piper, including meeting confirmations and reminders, are heavily Chili Piper branded with limited customization options. Admins can use some HTML tags but can't add logos, apply brand colors, or build emails that match their company's visual identity.
Requested behavior: Allow admins to fully customize the branding on confirmation and reminder emails, including adding a company logo, applying brand colors, and using richer HTML formatting beyond what's currently supported.
Why it matters: Buyer-facing emails that arrive branded as Chili Piper rather than the sending company create a disjointed experience and undermine brand trust, especially for enterprise customers with strict brand standards.
Taylor Jennings
Merged in a post:
Ability to Customize Reminders & Meeting Invites
Alan Sheridan
Adding the ability to add images to our reminders & change the domain to which they are sent from could help companies with brand consistency. Also, customers could add video thumbnails to introduce themselves or further educate the prospect / invitee
Taylor Jennings
Merged in a post:
Branding on Confirmation Emails
Mary Shama
The confirmation e-mails sent to the Assignee and the Booker should be branded with our logo.
Taylor Jennings
Merged in a post:
Branding on Confirmation Emails
Mary Shama
The confirmation e-mails sent to the Assignee and the Booker should be branded with our logo.
emily brink
Prefer to be able to hyperlink Reschedule and Cancel links rather than display full url.
L
Lizzie Robinson
We want to send pre-demo videos with gif video previews.