Evaluate UTMs and add leads to the right campaign within the flow
Taylor Jennings
Marketing teams want to evaluate a lead's UTM parameters and add them to the appropriate Salesforce campaign directly within the Chili Piper flow. Today the routing step can't read the UTM to drive campaign assignment, the UTM reaches Salesforce (on the event) so it can be picked up there, but not natively from the UTM in the flow.
Current workaround: add everyone to a placeholder "processing" campaign, then have Marketo evaluate UTMs and reassign to the correct campaign.
Requested behavior: let the flow evaluate UTM values and assign campaign membership accordingly, removing the Marketo processing step.
Jonathan Gittins
Not possible within Flow builder but Campaign and Status can be overridden using the "campaignId & status: string" option in the Concierge JS snippet: https://help.chilipiper.com/hc/en-us/articles/32588330506643-Concierge-Snippet-and-JS-API
Jonathan Gittins
Not possible within Flow builder but Campaign and Status can be overridden using the "campaignId & status: string" option in the Concierge JS snippet: https://help.chilipiper.com/hc/en-us/articles/32588330506643-Concierge-Snippet-and-JS-API
Taylor Jennings
updated the status to
open
Taylor Jennings
updated the status to
not a curent priority