Fire a webhook when a qualified lead doesn't book a meeting
Taylor Jennings
Webhooks today only fire when a meeting is scheduled. When a lead fills out a form, is shown a scheduler, but doesn't complete a booking, no webhook fires. External workflows that depend on knowing about non-booking events, such as triggering a follow-up sequence, have no signal to act on.
Requested behavior: Add a webhook event that fires when a qualified lead is presented with a scheduler but does not complete a booking, including the lead's details and the router they were shown.
Why it matters: Non-booking events are high-value signals for downstream automation. Without a webhook for this case, teams can't trigger follow-up flows automatically and have to rely on polling or manual intervention.
N
Noah Kruse
Could not agree more.