Give teams full control over how the Chat widget and its entry point look and where they sit. Today, customization is limited: teams can't fully control the launcher button (the chat bubble/icon), the widget's shape and size, its position on the page, colors, or the opening animation, and can't A/B test different configurations to see what drives engagement.

Requested control includes: launcher button style, icon, size, shape, and color; widget position on the page (e.g. left vs. right, offset); popup/expanded widget appearance; colors and theming to match brand; opening animation; and the ability to test different entry-point designs against each other.

A widget that doesn't match the site's visual language looks bolted-on and reduces engagement. Full styling control lets design teams ship a cohesive, on-brand experience and optimize which entry-point designs convert best.