Integrate Chili Piper with Intercom for scheduling and routing from within Intercom
released
M
Micha Brief
Teams that use Intercom for support and website interactions have no way to connect it with Chili Piper. Scheduling and routing capabilities can't be triggered from within Intercom conversations.
Chili Piper should offer an integration with Intercom that allows scheduling and routing to be initiated from within Intercom, so teams don't have to switch tools to book meetings with prospects or customers.
Intercom is a primary interaction layer for many teams. An integration means meeting booking and routing happen in context rather than requiring a platform switch that interrupts the conversation.
Taylor Jennings
marked this post as
released
Schedule meetings through Intercom using our programmatic scheduling capabilities. See this article for more: https://help.chilipiper.com/hc/en-us/articles/50860790980627-How-do-I-Schedule-Chili-Piper-Meetings-Programmatically. Connect your CSM if you have additional questions
Taylor Jennings
marked this post as
in progress (now)