Remove 120-Character Limit on Long Text Fields Passed from Router Form to Salesforce
Taylor Jennings
When a prospect fills out a router form and submits a long text field, such as demo notes or a "topic to discuss" field, Chili Piper truncates the value at 120 characters before writing it to Salesforce. There's no way to pass the full text to a Salesforce long text area field.
The 120-character limit should be removed so that long text field values entered in router forms can be written to Salesforce in full, without truncation.