The chat widget displays Chili Piper branding that cannot be removed. Enterprise customers who want a fully white-labeled buyer experience can't eliminate third-party branding from the widget.

Admins should be able to remove Chili Piper branding from the chat widget so that the experience appears fully owned by the customer's brand.

Visible third-party branding undermines the white-label experience that enterprise customers expect. Removing it is a standard requirement for companies with strict brand governance.