Sales reps have no way to see why a particular lead was routed to them. Today they rely on the ops team (or external tooling for custom notifications) to explain assignments, which creates manual back-and-forth and slows reps down.

Requested behavior: give reps a self-service view, at the rep level, that explains why they received a given lead (the rule/owner-match/distribution logic that fired), without needing admin access or an ops request.

Why it matters: assignment transparency builds rep trust in routing and removes ops as a bottleneck. Reps currently can't answer "why is this mine?" on their own.