SCIM provisioning support for automated user management
Taylor Jennings
User provisioning and deprovisioning in Chili Piper is manual. When employees join or leave, admins have to manage access directly in the product rather than through their identity provider.
Requested behavior: Support SCIM (System for Cross-domain Identity Management) so that user provisioning, deprovisioning, and role updates can be managed automatically through an identity provider like Okta or Azure AD.
Why it matters: Manual user management doesn't scale and creates security risk when offboarding is delayed. SCIM is a standard expectation for enterprise buyers and a common blocker in security reviews.
A
Alexander Coventry
With many organizations requiring increasingly more stringent hardening for IAM, this is a must-have feature for enterprise.
Taylor Jennings
Merged in a post:
Full Support of SCIM User Management
F
Frank Weigel
Implement SCIM Support so users (and groups) can be fully managed through an Identity Provider like Okta. This includes adding, disabling and changing user attributes (email addresses, names).
This would relieve the IT teams of repetitive work and mitigate the risk of an offboarded user still having an active account.
Taylor Jennings
Merged in a post:
Full Support of SCIM User Management
F
Frank Weigel
Implement SCIM Support so users (and groups) can be fully managed through an Identity Provider like Okta. This includes adding, disabling and changing user attributes (email addresses, names).
This would relieve the IT teams of repetitive work and mitigate the risk of an offboarded user still having an active account.
J
Jan Van Der Kolk
Please add actual SCIM provisioning support, not the upsell placeholder that is currently in place and doesn't do anything.
emily brink
Would be greate to utilize the Okta integration to automatically deprovision a user in Chili Piper if deprovisioned in Okta
C
Chester Banaszak
Agree! Would love to see SCIM built into the Okta app for automated user lifecycle management on our Chilipiper accounts.
N
Nick Kiang
Please create an Okta integration with Chili Piper so that we can automate user provisioning and de-provisioning.It would be extremely helpful to not have to manually audit records or assign users to different workspaces, queues, etc as new hires start, users leave the company, or get promoted.