Send SMS meeting reminders natively without requiring a third-party integration
Taylor Jennings
Sending SMS reminders for meetings requires a third-party integration such as Twilio. There is no native SMS reminder capability built into Chili Piper.
Chili Piper should support sending SMS meeting reminders natively, without requiring customers to set up and maintain a separate integration with a messaging provider.
Requiring a third-party SMS integration adds cost, complexity, and a potential point of failure. Native SMS reminders simplify the setup and ensure all customers have access to the capability without additional tooling.