Spam Checker in Chat
released
Taylor Jennings
marked this post as
released
Spam Checker is now live in Chat! The same checks that filter spam form submissions in Concierge now run inside your Chat Journeys – so bots and fake emails get caught mid-conversation, before they ever reach a rep's calendar.
How it works
• Add the Spam Checker node to your Journey after the visitor's email is collected
• The conversation branches on the result: Not Spam continues to qualification and scheduling, Spam follows whatever path you build for it
• Optionally write the score to the Spam Score data field and map it to your CRM
https://help.chilipiper.com/hc/en-us/articles/52348605776019-How-do-I-use-the-Spam-Checker-in-Chat
Taylor Jennings
Merged in a post:
Spam Filtering in Chat
Taylor Jennings