Support branching and nested logic across all flows/routers
E
Earl Laing
Routers currently only support linear rule evaluation, where every path is built sequentially at the same level. For organizations with complex routing logic, this means building a flat list of highly specific paths, for example 60 separate SDR paths instead of one parent path that branches into sub-paths. There is no way to group related logic, nest conditions, or build branching flows that check one criterion before evaluating the next.
Routers should support branching logic and nested rule structures, allowing admins to define a primary condition such as market segment or language, then evaluate secondary conditions such as territory under each branch, rather than enumerating every possible combination as a flat path.
As organizations scale and routing logic grows more complex, linear routers become unmanageable. Branching and nesting would reduce path sprawl, make routing logic easier to audit and explain to new team members, and allow routing configurations to scale with the business without becoming brittle.
D
Dana Lee
+1 to this comment. I have so many distro routers because I can't have another decision node after the first one. The complexity around trying to remember which routers needs to be updated for one small change is going to be limiting.
A
Angela Welch
This would be an absolutely critical update for us at Jobber. The current limitations are very frustrating to build a whole new set of rules and branches for every tiny biforcation in the process.
Like do x y z and then evaluate another criteria if A do that path and if B do the other path. Right now, it's so build intensive and this is how other routing tools work
A
Angela Welch
This would be an absolutely critical update for us at Jobber. The current limitations are very frustrating to build a whole new set of rules and branches for every tiny biforcation in the process.
Like do x y z and then evaluate another criteria if A do that path and if B do the other path. Right now, it's so build intensive and this is how other routing tools work