HubSpot supports multi-step forms where visitors progress through steps by clicking CTAs before reaching the final submit button. Chili Piper's integration with HubSpot forms only fires on the final form submission, meaning routing and redirect logic cannot be triggered earlier in the flow based on a visitor's answer to a step. Teams that need to redirect or disqualify a visitor based on an answer given in an early step, such as identifying a visitor as a homeowner rather than a business prospect, are forced to let them complete the entire form before the redirect fires.

Chili Piper should support triggering routing actions and page redirects based on a visitor's response at an intermediate CTA step in a HubSpot multi-step form, without requiring the form to be fully submitted first.

Multi-step forms are specifically designed to qualify visitors progressively. The inability to act on early-step answers means disqualified visitors are sent through the full form experience, wasting their time and creating a confusing user journey. Early-step redirect support would enable teams to exit irrelevant visitors gracefully at the first signal, improving conversion quality and the overall form experience.