Workspace-level custom schedules for users and groups
N
Nick Earp
Custom schedules are created at the individual user level and can't be shared. Admins who want to apply the same schedule configuration across a team, department, or group have to recreate it manually for each user.
Allow admins to create custom schedules at the workspace level and assign them to multiple users or groups at once, rather than requiring per-user creation.
Manual per-user schedule setup doesn't scale. For organizations onboarding new teams or standardizing availability across a large user base, workspace-level schedule management is a basic time-saving capability that also reduces configuration drift.
Taylor Jennings
Merged in a post:
create and apply Custom Schedules at the Team level instead of configuring them individually per user.
O
Ofir Israel
Current challenge:
For event-based routing use cases, admins need to manually configure Custom Availability for each rep separately, which becomes difficult to manage at scale.
Requested functionality:
Create a Custom Schedule for an entire Team
Apply/update schedules in bulk
Use cases: Multi-day events, Trade shows, Temporary team coverage Regional availability management
Training/onboarding rotations
This would significantly improve scalability, admin efficiency, and reduce setup errors for larger teams using Chili Piper Fire.