Duplicate routing paths in Handoff
Deyves Senger
The Concierge router supports duplicating existing routing paths, but the Handoff router does not. This inconsistency means admins building similar paths in a Handoff router have to recreate them manually from scratch, even when the logic is nearly identical to an existing path.
Path duplication should be supported in the Handoff router, consistent with the behavior already available in Concierge.
Routing configurations often include multiple paths with similar logic that differ only in a few conditions. Without duplication, building and maintaining these paths in Handoff is slower and more error-prone than it needs to be, and the inconsistency across router types creates unnecessary confusion for admins.