Chili Piper logo
Chili Piper
Create
Roadmap
Feedback
Routing & Orchestration
120
Changelog

    Boards

  • Admin, Security & Governance

  • Conversion & Scheduling

  • Pipeline, Reporting & Impact

  • Platform, Integrations & Extensibility

  • Routing & Orchestration

  • Website & Buyer Experience

Powered by Canny

Routing & Orchestration

Share ideas for improving how leads and records are assigned, routed, and distributed across your team. This includes Concierge and Distro configuration, matching and assignment logic, routing rules, flow debugging, and anything that affects how the right record gets to the right rep at the right time.
Enrichment in Distro
Routing logic often depends on fields that aren't populated at the time a record enters Distro, such as company size, industry, or territory. Today, there's no native way to enrich a record mid-flow before routing conditions are evaluated. Requested behavior: Add an enrichment node in Distro that can be inserted into a routing flow to enrich a record before downstream conditions or assignments are evaluated, similar to how enrichment works in the Concierge today. Why it matters: Prevents routing failures caused by missing field data, reduces dependency on external enrichment tools running before records enter Chili Piper, and keeps enrichment logic inside the routing graph where it's visible and maintainable.
2
·
in progress (now)
Powered by Canny