Settings and activity

25 results found

1. Canceled and no-show reporting

   24 votes

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   Idea  ·  1 comment  ·  Reporting » General  ·  Delete…  ·  Admin →
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   AdminAlex Thebert (Enterprise Customer Success Manager, Chili Piper, Inc.) commented  ·  Nov 2, 2022  ·  Edit…  ·  Delete…

   Including no show data here would be very helpful.

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2. Add suggested sizes/ratios and warnings for Company logo sizes

   3 votes

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   2 comments  ·  General Management » Brand Customizations  ·  Delete…  ·  Admin →
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   AdminAlex Thebert (Enterprise Customer Success Manager, Chili Piper, Inc.) commented  ·  Nov 1, 2022  ·  Edit…  ·  Delete…

   Today, when uploading a logo under Admin Center → Org details, it's possible to include a logo that will be squished when live.

   It'd be great to have this fool-proofed so that whatever size ratio of the uploaded logo is maintained where-ever it's placed

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3. Search all open opps for matching criteria

   12 votes

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   0 comments  ·  Routing » Assignment Rulesets  ·  Delete…  ·  Admin →
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   AdminAlex Thebert (Enterprise Customer Success Manager, Chili Piper, Inc.) shared this idea  ·  Oct 6, 2022

4. Exported User report to be the same as User UI

   6 votes

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   Idea  ·  1 comment  ·  Reporting » Exports  ·  Delete…  ·  Admin →
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5. Semi Admin Access for Managers - view not edit

   42 votes

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   Planned  ·  3 comments  ·  General Management » Admin Powers  ·  Delete…  ·  Admin →
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   AdminAlex Thebert (Enterprise Customer Success Manager, Chili Piper, Inc.) supported this idea  ·  Aug 24, 2022

6. Notification management

   21 votes

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   Planned  ·  5 comments  ·  General Management » Settings  ·  Delete…  ·  Admin →
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   AdminAlex Thebert (Enterprise Customer Success Manager, Chili Piper, Inc.) commented  ·  Aug 19, 2022  ·  Edit…  ·  Delete…

   Provide more context to the internal notification email sent out if Chili Piper doesn't create the calendar event.

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7. Pass country data or other custom fields in G2 Form integration

   10 votes

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   1 comment  ·  Integrations » New  ·  Delete…  ·  Admin →
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   AdminAlex Thebert (Enterprise Customer Success Manager, Chili Piper, Inc.) supported this idea  ·  Aug 19, 2022

8. More detailed reporting for concierge live video/phone

   4 votes

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   0 comments  ·  Reporting » Routing  ·  Delete…  ·  Admin →
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   AdminAlex Thebert (Enterprise Customer Success Manager, Chili Piper, Inc.) supported this idea  ·  Jul 13, 2022

9. Recurring Meetings

   79 votes

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   Idea  ·  14 comments  ·  Shared Assets » Meeting Types  ·  Delete…  ·  Admin →
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10. Bulk remove users from teams

    7 votes

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    Idea  ·  0 comments  ·  General Management » Users/Licenses  ·  Delete…  ·  Admin →
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11. Mass queue updating/grouped queues for easy rule changes

    17 votes

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    Investigating  ·  0 comments  ·  Routing » Queues  ·  Delete…  ·  Admin →
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12. Notification on disconnect of integration

    49 votes

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    10 comments  ·  Integrations » Zoom  ·  Delete…  ·  Admin →
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13. Adjust Current Level calibration

    5 votes

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    Idea  ·  0 comments  ·  Routing » Fairness  ·  Delete…  ·  Admin →
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14. Ability to set org-level holidays

    44 votes

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    Idea  ·  9 comments  ·  General Management » Admin Powers  ·  Delete…  ·  Admin →
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15. Append Event manually via Chili Piper if needed

    4 votes

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    Idea  ·  0 comments  ·  Integrations » Salesforce  ·  Delete…  ·  Admin →
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16. Automate No-Show toggle update with native Zoom integration

    34 votes

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    Idea  ·  0 comments  ·  Integrations » Video Conferencing  ·  Delete…  ·  Admin →
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17. Improvements to Slack Integration

    16 votes

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    Idea  ·  0 comments  ·  Integrations » Slack  ·  Delete…  ·  Admin →
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18. Account for Vacation within an Ownership Queue

    11 votes

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    Investigating  ·  0 comments  ·  Routing » Algorithms  ·  Delete…  ·  Admin →
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19. Warning sign when making an incorrect setting choice

    10 votes

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    Idea  ·  0 comments  ·  General Management » UX Improvements  ·  Delete…  ·  Admin →
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20. Ability to respect minimum scheduling in scheduling window

    34 votes

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    Idea  ·  4 comments  ·  Calendar Booker » General  ·  Delete…  ·  Admin →
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