Hi, we have the same issue as we have three cases that are impacting the pipeline of a Rep. One being no-shows, the other being cancellation and the third being disqualified demos.
For 1 and 2 we already have an automated calibration solution from Chilipiper, but for the third one we don't have a solution for now.
There is always the possibility that a demo is scheduled via CP but it turns out that the prospect is looking for something else, or is not checking off our Quali criteria.
This being said, I see two way to solve for this. Either we get a toggle like the "No Show" version for DQed demos, or an automatization is triggered when a deal is moved to Disqualified.
THis action should then calibrate the related queues in Chilipiper, so we ensure that all reps get the same pipeline quality.
Tobias Arndt supported this idea ·
Hi, we have the same issue as we have three cases that are impacting the pipeline of a Rep. One being no-shows, the other being cancellation and the third being disqualified demos.
For 1 and 2 we already have an automated calibration solution from Chilipiper, but for the third one we don't have a solution for now.
There is always the possibility that a demo is scheduled via CP but it turns out that the prospect is looking for something else, or is not checking off our Quali criteria.
This being said, I see two way to solve for this. Either we get a toggle like the "No Show" version for DQed demos, or an automatization is triggered when a deal is moved to Disqualified.
THis action should then calibrate the related queues in Chilipiper, so we ensure that all reps get the same pipeline quality.