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36 results found

  1. Notification on disconnect of integration

    47 votes

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    10 comments  ·  Integrations » Zoom  ·  Admin →
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    Samantha Laureano commented  · 

    Integration users used to connect Chili Piper to a CRM are commonly a specific user created for the purpose of integration and is linked to an unmonitored email address, which means that when CRITICAL issues occur such as a calendar disconnection, the proper admins are NOT alerted immediately to take action. This causes continual challenges for clients when we get disconnected and Chili Piper essentially stops working. NEED to be able to specify certain emails/users to receive email notifications upon disconnect.

  2. Bring back the licensed (de)activated by & date fields!

    3 votes

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    0 comments  ·  General Management » Users/Licenses  ·  Admin →
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    Samantha Laureano shared this idea  · 

  3. Mobile App for use in the field

    5 votes

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    Idea  ·  1 comment  ·  General Management » Misc  ·  Admin →
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    Samantha Laureano supported this idea  · 

  4. Pass Router Name via Webhook

    2 votes

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    0 comments  ·  General Management  ·  Admin →
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    Samantha Laureano supported this idea  · 

  5. Assignee Availability List

    7 votes

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    Idea  ·  0 comments  ·  General Management » Admin Powers  ·  Admin →
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    Samantha Laureano supported this idea  · 

  6. license allocation by team

    9 votes

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    2 comments  ·  General Management » Users/Licenses  ·  Admin →
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    Samantha Laureano supported this idea  · 

  7. SMS response emails from Chili Piper to include name and/or company name in subject line + what action

    2 votes

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    0 comments  ·  General Management  ·  Admin →
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  8. Set a limit for # of times someone can reschedule

    24 votes

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    Idea  ·  2 comments  ·  Shared Assets » Meeting Types  ·  Admin →
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  9. Change log visibility

    8 votes

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    1 comment  ·  General Management » Misc  ·  Admin →
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  10. Mass queue updating/grouped queues for easy rule changes

    17 votes

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    Investigating  ·  0 comments  ·  Routing » Queues  ·  Admin →
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  11. Ability to clone Meeting Types, Meeting Queues, Reminders, Forms and Routers to other Workspaces

    19 votes

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    Idea  ·  1 comment  ·  Shared Assets » General  ·  Admin →
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  12. Disqualified Tag

    7 votes

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    Idea  ·  1 comment  ·  Reporting » Fairness  ·  Admin →
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  13. Pass form fields to Zapier payload

    5 votes

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    Idea  ·  0 comments  ·  Integrations » Zapier  ·  Admin →
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  14. Assign team members to Routes within a distribution

    4 votes

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    Idea  ·  0 comments  ·  Routing » Queues  ·  Admin →
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  15. Ability to Manage maximum number of bookings across different meeting types

    61 votes

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    Idea  ·  9 comments  ·  General Management » User Settings  ·  Admin →
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  16. Manually re-order Routes & teams members in Handoff

    26 votes

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    Idea  ·  3 comments  ·  General Management » UX Improvements  ·  Admin →
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  17. Open API for Workato integration

    15 votes

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    Idea  ·  0 comments  ·  Integrations  ·  Admin →
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  18. Global Admin Control

    58 votes

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    Idea  ·  9 comments  ·  General Management » Admin Powers  ·  Admin →
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  19. Several Improvements to Zapier Integration

    3 votes

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    Idea  ·  0 comments  ·  Integrations » Zapier  ·  Admin →
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  20. Okta Provisioning and Deprovisioning

    35 votes

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    Idea  ·  3 comments  ·  Integrations » New  ·  Admin →
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