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6 results found

  1. Marketo Direct Integration

    3 votes

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    Idea  ·  1 comment  ·  Integrations » New  ·  Admin →
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    Stephanie Pounders commented  · 

    We need the ability to integrate with other chat solutions, like Marketo Chat, so that individuals interacting with our chat tool can book a meeting directly in the chat tool. This allows us to avoid setting up multiple booking solutions and sticking with just Chili Piper for all workflows.

    Stephanie Pounders supported this idea  · 

  2. Allow non-admins to view the queue distribution

    5 votes

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    Planned  ·  0 comments  ·  Routing » Queues  ·  Admin →
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    Stephanie Pounders supported this idea  · 

  3. Ability to easily PAUSE reps from queues for leave

    5 votes

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    Investigating  ·  0 comments  ·  Routing » Queues  ·  Admin →
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    Stephanie Pounders supported this idea  · 

  4. Move to another queue if ownership is unavailable for defined # of days

    9 votes

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    1 comment  ·  Routing » Form Router  ·  Admin →
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    Stephanie Pounders supported this idea  · 

  5. Strict Round-Robin Distribution Option

    58 votes

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    Idea  ·  7 comments  ·  Routing » Algorithms  ·  Admin →
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    Stephanie Pounders supported this idea  · 

  6. Double Round Robin

    83 votes

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    Investigating  ·  5 comments  ·  Routing » Algorithms  ·  Admin →
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    Stephanie Pounders supported this idea  ·