8 results found
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4 votes
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SDR Status overview
Check if an SDR is online or offline, and be able to set their online/offline schedule
2 votes -
SDR Display Names
display a message indicating when the SDR has joined the chat, including their name
2 votes -
Chat with prospects via Slack
Provide the ability for reps to use our Chat product via Slack with prospects.
1 vote -
Create SF Case in Chat flow
This is part of using Chat in a Support workflow as we track Support issues via Cases.
1 vote -
1 vote
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Chat functionality for support team
It would be nice if there was a support chat. Having to book a meeting for help when things aren't working kinda sucks tbh.
2 votes -
API
open API with restful aspects. A conversational AI bot should be able to call the API to obtain 2 or 3 future open time slots for a meeting with the human salesperson. If the conversational AI says to the human "I have Tuesday, July 2nd at 11:00 am or Wednesday, July 3rd at 1:30 pm" the human can confirm which time is best and the API would then schedule a call at that selected time.
If the human says, "I am on vacation that week, can we look at the following week?", the bot should be able to query via…
1 vote
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