Adjust Current Level calibration
If a queue is built out with weighting, lets say one rep is 5 meetings for everyone elses 1, when calibration "current level" resets to zero, as soon as they take one meeting we bump the other person up next in the queue because the person set to 500% is at .2 level which is higher than zero. Customers (home depot for example) want the reps set to 500 to take 5 meetings before allowing the other rep to take one. we should set calibration up to understand this
The specific example shared is resolved on the Fire platform. Previously the 'Current Level' always started at zero, which could not be multiplied nor divided by the weighting percentage. Therefore, everyone body received one meeting at the start of a reporting cycle before the weightings kicked in. On Fire, everyone starts at 1, which enables higher weighting for senior reps (e.g. 1/200% = 0.5) or decreased weighting for junior reps (e.g. 1/50% = 2) on day one of the cycle.
