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How can we improve Chili Piper?

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4 results found

  1. Strict Round-Robin Distribution Option

    Would prefer the option to show ONLY the calendar for the next rep in the queue. Classic round-robin distribution instead of combined availability of all reps in queue. rep1-rep2-rep3-rep4, then back to rep1-rep2-rep3-rep4. If a meeting no-shows or cancels, it is the rep's responsibility to get the meeting back on the calendar themself .

    58 votes

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    Idea  ·  7 comments  ·  Algorithms  ·  Admin →
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  2. Algorithm Reset Intervals

    ability to choose from a range of intervals in which the Round-Robin algorithm resets itself from the Workspace Settings ie., 1, 3, & 6 month intervals. This is for quarterly and semi-annual reporting purposes on their end.

    8 votes

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    Idea  ·  2 comments  ·  Algorithms  ·  Admin →
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  3. Have Round Robing determine what availability is shown to the client.

    Leads are for closers and your closers are busiest. This lead system allows a potential client to select a time and then the round robin is based off who is available. This puts more appointments in less effective closers appointment books. My top Sales guy only received 3 leads out of like 60 because of this. You need to have an option to do either. If I cannot get this honed in with weighting and teaching my top sales guy how to leave the most sought after appointment times open to me, we will be canceling your product. I would…

    2 votes

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    Idea  ·  0 comments  ·  Algorithms  ·  Admin →
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  4. Grouping Assignments across Teams in Distro

    A user that is apart of multiple teams where assignments across rulesets are factored into algorithm. A true round robin for a single router.

    1 vote

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    Idea  ·  0 comments  ·  Algorithms  ·  Admin →
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