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  1. We're using the Zapier integration to log the event's assignee and start datetime to use in marketing nurture & reminder emails and texts. Right now we're defaulting to EST as that's where our HQ is, but it would be great to customize the email based on the timezone the meeting was booked in, therefore the prospect's timezone.

    10 votes

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    Released  ·  0 comments  ·  Zapier  ·  Admin →
  2. It would be useful to have the Router Name pass via a webhook (i.e. the Zapier integration). Currently it is not available.

    Currently available fields: https://help.chilipiper.com/hc/en-us/articles/360053020854

    3 votes

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    0 comments  ·  Zapier  ·  Admin →

    Webhook passes 'productFeatureName', which corresponds to the source of the meeting. In the case of a "ConciergeRouter" booking for example, Chili Piper will include the router slug of the router used to book." See this help article for more: https://help.chilipiper.com/hc/en-us/articles/39402611091475-Custom-Webhook-Configuration

  3. Add a trigger in the Zapier integration when a call is cancelled. This would be useful when sending calls to a spreadsheet for reporting purposes.

    5 votes

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    0 comments  ·  Zapier  ·  Admin →
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