2 results found

1. Prevent rep from manually selecting queue

   Want admins to be able to limit reps ability to select alternative queues or non-matching queues.

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   1 comment  ·  Handoff Router  ·  Delete…  ·  Admin →
   Released  ·  AdminGaines Murfee (Director of Customer Success, Chili Piper, Inc.) responded

   This feature has been released as of Feb 8th 2024. The setting exists at the top of the "Workspace Settings" tab. When the setting gets unchecked, it hides the "Unmatched" queues to prevent the Booker from selecting that queue. 

2. Mark me as "Available" For Demos I Book

   I book demos for AE's and when those populate on my calendar, it marks me as "Busy" which takes away time slots that propsects can book on my calendarThe latter meetings are 15min intro calls, and the demos are 45-mins. I want to always be marked free for those 45min demos so my availability isnt affectedAlso, can I have demos added on a separate calendar in my work GMail? I know GMail can let you create calendars

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   0 comments  ·  Handoff Router  ·  Delete…  ·  Admin →
   Released  ·  AdminAlly Hardesty (Product Operations Manager, Chili Piper, Inc.) responded

   Available through priority calendar setup in ChiliCal - More details here