30 results found
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Update route order in Handoff Scheduler
It would be great for the queue order to update based on who is up next for a meeting. The idea would be that the person up next is at the top of the queue in instant booker then the order changes based on the current level and goes top-down. This is helpful when there are a lot of users in the queue and the booker often needs to skip people based on availability. The person at the top may be selected more often. Currently, if you move to the person under the stared up next user this could have…
6 votesIn Handoff Fire, the users in the distributions are in order or who is up next for a meeting in the Handoff Scheduler. More details here.
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In App No Show
Currently there is no way to mark a no show within the Chili Piper dashboard. Reps would like this capability.
1 voteYou can now mark no-shows in the ChiliCal Home calendar!
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Show queue meeting levels in Instant Booker
Currently, when booking via a queue in Instant Booker, a star indicates the rep who is 'next up,' but there's no way to know who has the next least meetings, or the 3rd least meetings. Clicking availability for all will allow an SDR to find a time that works for the prospect, but it would be helpful to know the meeting level of all reps in Instant Booker so that if the starred rep isn't available, we can check the calendar for the next starred rep specifically, instead of all reps in the queue. Sometimes even distribution of meetings is…
4 votesCurrently, the users below who is up next are in order of who is up for a meeting based on the distribution. So you can just select who is below, who is up next. This is available in Handoff Fire!
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3 votes
This is solved in the ChiliCal Scheduler - you can still select the related case but not update the meeting type when booker edit permissions are turned off. Screenshot attached.
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Timezone default for instant booker
For reps that only work in 1 timezone, needing to manually change it each time to suggest / insert available meeting times is pretty cumbersome.
3 votes -
Translate day and date in other languages
Fully translate all elements of a booking page when utilizing a different language, include the day and date.
1 vote -
Prevent over booking of Meeting Buffers for Instant Booker
It's currently not possible to hard-lock meeting buffers for Instant Booker when SDR's are booking for AE's, allowing Instant Booker-created meeting buffers to be overridden. The option to "hard-lock" these buffers and prevent overriding buffers would mean a better prep and clean-up time pre and post meetings.
2 votes -
Updating free space on calendar
Hey guys! I was wondering if there is a way to change on the fly what is available to book a call when using the "Suggest Time" feature through Gmail? Currently, the only thing I can do is go back to my calendar, make the update, hit refresh and start the whole process from scratch. Thanks!
1 voteYou can now update your priority calendar in ChiliCal to solve for this - more details here
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Instant Booker - Time Grid Increments
We use 45 minutes for our meeting durations which makes the time grid increments in Instant Booker display by the half hour.If I select 60 minutes for a meeting duration, the time grid increments display by the hour which is the visual preferred by our reps.We would like a setting to adjust how time grid increments are displayed in Instant Booker.
1 vote -
Ability for Chili to live update instant booker calendar as I update in GCal
When I'm updating my calendar in GCal to free up a time slot in Chili, I'd like it to be reflected live, instead of having to close the instant booker and open it again. Or, even better, a 2-way integration so that I could remove something from my cal directly from Chili.
1 vote
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