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General Management

Ideas to Improve Chili Piper

General Management

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1 result found

  1. Ability to remove reps from teams when certain conditions are met

    I've had a couple of requests recently to automate adding and removing reps from queues based on certain conditions within SFDC (e.g. remove a rep from the RR if the number of open ops in their name >10 and add them back in when it's <10). I'm currently working with them to use Zapier and our API endpoints, however it would be awesome if we could do this natively in-app.

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