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Ideas to Improve Chili Piper

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118 results found

  1. Ability to add a user to a cadence directly from concierge setup in the Chili Piper App

    5 votes

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  2. In Chili Piper, it currently shows all CRM users in the overview and it needs additional filtering to see the actual users. Instead, it should default to only show Active users and can be filtered to show Inactive too if people need.

    There are scenarios where companies have hundreds of 'Users' in the table because of the CRM sync, but only a handful actually are active Chili Piper users. It makes the table confusing, and difficult to manage.

    11 votes

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  3. Users are requesting addition filters in the user table, including: by who does & doesn't have a license, by Default workspace set, by recently added.

    5 votes

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  4. 2 votes

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    1 comment  ·  Admin →
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  5. Ability for reps to log in/integrate via mobile.

    1 vote

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  6. Ability to drag and drop the order of the columns in the user table

    3 votes

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  7. need ability to bulk download scheduling links in csv file for users for purpose of uploading in mass to various tools such as salesloft, gong engage, salesforce, etc.

    2 votes

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  8. To align with company's internal data policies

    1 vote

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  9. There are a lot of clicks to make a distribution, and when making a lot of them, it becomes tedious. Speeding this up would be great, especially since we are choosing the same general settings with each Distribution.

    1 vote

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  10. When rescheduling a meeting it no longer uses the Assignee name in the title, even if there's a dynamic tag. It just says "meeting with"

    1 vote

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    0 comments  ·  Notifications  ·  Admin →
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  11. 2 votes

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  12. Want the ability to add preexisting user settings for new members during onboarding quickly. That could be by coping another user's settings or specifying settings, saving it as a role, and then I can assign a user that role. That way they are added to the right workspaces, queues, settings, etc.

    2 votes

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  13. Ability to change the default workspace for each user. Currently the default workspace is visible to all users, but we want certain groups of users to have a different default workspace than others. Ex: We want the sales team's default workspace to be the Sales Workspace and the CS team's default workspace to be the CS team.

    Our rep when building out Chili Piper initially made our default workspace "sales" but now everyone in the org, even if they aren't in sales, has to be a part of the "Sales" workspace since it's the company default. And it's impossible to…

    1 vote

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    0 comments  ·  Workspaces  ·  Admin →
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  14. When working in the Salesforce Actions settings page, I often click away from the drop-down options and end up accidentally selecting "Apply to all Meeting Types in this Workspace". This is really annoying. There is a select button and the change should only be made if a user clicks on the small button as opposed anywhere on the row.

    1 vote

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    0 comments  ·  UX Improvements  ·  Admin →
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  15. Right now, only certain users using concierge receive error notifications. The default booker and the create by user on a router.

    It would be a huge value-add to be able to select multiple users to receive these error notifications, esepcially if say, someone were to leave the office so as not to create a silo.

    2 votes

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  16. I no longer have a reason to leave Flow Builder when creating a router BUT it's not possible to duplicate the first rule that I created and then edit it without opening up Rules in a new tab, duplicating, making my changes, and then returning to Flow Builder. Could we have a button per the attached screenshot that would allow me to duplicate and immediately jump into editing my new rule?

    2 votes

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  17. 1 vote

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    0 comments  ·  Admin →
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  18. I want the ability to generate a singe link for any given User, which has a walkthrough of all steps needed to comply with a company's standardized set of techs would be key, as I could then select my Organization's required techs, and then for any new user, simply send them a link which walks them through set up on their time.

    1 vote

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    0 comments  ·  Misc  ·  Admin →
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  19. Not being able to create queues via a file upload has become increasingly frustrating. We have roughly 80 queues/territories for our sales team and having to copy and paste zip codes is super manual and leaves room for error. 40 of these territories are Round Robin so when a rep leaves or starts having to manually go in and adjust each one manually is unnecessarily time consuming

    1 vote

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    0 comments  ·  UX Improvements  ·  Admin →
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  20. Be able to remove a rep's edit access to working hours.

    2 votes

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