146 results found
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Re-arrange meeting types and queues
Add a feature to allow the order of meeting types and queues to be re-arranged. Options could be: drag items into order; up/down arrows to adjust order. This is important when adding a new queue or meeting type that is a higher priority than older queues or meeting types.
43 votes -
Ability to Manage maximum number of bookings across different meeting types
It would be great if people that use multiple calendar types had the ability to limit the total number of meetings scheduled across each of those instead of just at the individual meeting type level
42 votes -
Restrict to SOO logins only for users
Remove the ability for users to log in via Google/O365/Hubspot/SFDC
11 votes -
Meeting buffers as individual user setting
Allowing individual users to determine the length of meeting buffer they need, if any at all, on their personal settings in tandem with their working hours. This would be helpful for admins to manage the requests from sales reps facing LA/NYC traffic versus Omaha traffic and not be the bottleneck by putting the onus on them to dictate their buffer time needs.
33 votes -
Branding on Confirmation Emails
The confirmation e-mails sent to the Assignee and the Booker should be branded with our logo.
28 votes -
Adding Custom Domains
A custom domain, let's your customer brand your API, UI, service, or product with their domain on top of your service.
11 votes -
Sorting Queues/Templates/Reminders/Routers
I have lots and lots of queues and templates in my Chili Piper workspace. Searching for the right queue or template can take a while and I always CTRL + F and then search. Would be awesome if I had a way to sort, based on name, active/inactive, type, or # of Assignees in the queue for usability purposes.
25 votes -
Order New Licenses Through Admin Center
Not that I don't love getting in touch with you guys, but it'd be a lot easier if we could buy licenses by clicking "Buy Licenses."
24 votes -
Redirect from legacy booking link to new booking link
When a domain name is changed , have the old booking link related to that domain redirect to the new booking link
4 votes -
Allow Admin's to default override a group or individuals personal meeting type
Admins should have the ability to default override a person's meeting type tied to their personal meeting link for standardization. If reps have flexibility in some cases to change it this throws off reporting for the admin if other workflows in systems are dependent on the meeting type that is logged
21 votes -
Manager Profile Permissions
I'd like to be able to assign a user "Manager" permissions in Chili Piper to be able to add/remove users to and from queues, adjust weights, and view/edit calibration. I would like to be able to assign these permissions per a queue, but not make this user a workspace admin.
21 votes -
Global Admin Control
Global Admin control of all individual users features. Including customization of "my meeting" settings, advanced settings, meeting buffering, expiring reschedule links, switching off my meetings, adjusting reminders, etc.
21 votes -
Prevent prospects from scheduling meetings on national holidays
I noticed a prospect can book a meeting with us on Christmas Day and New Year's Day via the inbound router. We would like to block both days for every teammate.Current solution: Each member of our team individually marks holidays as busy full day events on their GCal. However, if one teammate forgets to do so, prospects can still book a meeting with them on the holiday.Ideal solution: CP allows us to set office-wide holidays in the admin dashboard that automatically prevents prospects from booking meetings with any teammate on those days.
20 votes -
Login as another user
It would be really great as an admin to see how the tool is being used by others. It's really difficult for me to tell what and how many meetings have been scheduled using it. This is extremely important for when we run marketing campaigns and use the BDR or the sale's person's personal booking link.
15 votes -
Manually re-order queues
It would be amazing if we could manually rearrange queues in our queue lists. We have instances where a queue may qualify for more than 1 queue and it would allow us to mitigate user error if we could make one of our queues show up earlier in the list so it defaults to one during certain instances.
13 votes -
2 votes
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Group users by function for easy queue member mgmt
I'd like for AEs to be a group, SDRs to be a group, etc. So that I can manage all the different queues and their membership more easily.
14 votes -
Semi Admin Access for Managers (no edit right)
Create permission role for managers so they can view the settings and queue distribution, but can't edit it. They would see who is next in the rota and how the meetings are distributed.
14 votes -
Notify Users & Admins when any integration is disconnected: Google Calendar, Zoom, Salesforce, etc.
As the Admin at our org, I continually have to randomly reach out to various team members when we discover their calendar has been disconnected. This is a BIG ISSUE because we only find out a Sales rep's calendar is disconnected when they're double-booked and when no meeting buffers are being applied to their calendar! I need a proactive way to discover/monitor when an integration disconnects and soon!
14 votes -
Bring back the licensed (de)activated by & date fields!
Once upon a time, admins could see when a license was activated or deactivated and by who. As a group's number of super admins increases with more users, having this audit trail is helpful for the head admin when troubleshooting, maintaining, etc.
2 votes
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